The best way to contact us is via email at or by filling out our contact form. For your convenience, you can also call us toll free at (888) 297-3799, or through our local voice and fax numbers, listed on the contact page.

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We strive to respond to all inquiries by the next business day, although response time for electronic messages (email / contact form) is typically 8 hours or less.

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No! Many web designers utilize templates for their designs - there are several popular web sites that sell design templates, where all you have to do is throw in your logo and text and call it a day. That may be the easy way out - it is actually quicker and cheaper...

However you know the old saying "you get what you pay for..." - which means that there could be 5, 10, 50 or more other companies out there with the same exact web site as you. That doesn't do anything to help your business stand out from the crowd.

That's why, when you work with iDesign Studios, you can rest assured that you won't see any other web sites out there that look the same as the one we created for YOU.

We do not re-use our own designs, either. Once we've designed something for a client, it is their design. When we start working with you, we start with an entirely fresh slate, creating a whole new design concept for your company.

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Template designs are not to be confused with template files that are utilized by database driven web sites - including shopping carts such as CRE Loaded or Volusion, or blog and CMS (Content Management System) interfaces such as WordPress.

With sites like these, we still create a custom web design just for you.

This design is then developed into a template file which include certain HTML and PHP tags required to display navigational or content features of the site, store or blog, etc.

This type of template serves as the shell to contain all of the content of the web site. Our own shopping cart is a good example of this - there is one file created which defines the layout of the header, footer, sidebar and content area of the site. What changes from page to page is the information inside of the content area, which is dynamically driven.

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Yes! Although we favor Mozilla Firefox for it's strong support of web standards, we do test your web site in the latest versions of many of the most popular web browsers, for optimum cross-browser compatibility.

We develop web sites primarily with Firefox and Internet Explorer in mind, but check compatibility with Flock, Netscape, Opera and Safari, as well.

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No problem! Although we specialize in both the custom design and development of complete sites, we realize sometimes you only need one or the other.

If you are a developer and need help with a design, we would be happy to design the site for you, and provide you with the final layered Photoshop file that you can code yourself.

Alternatively, there are many designers who prefer to focus strictly on design. If this is the case, you can leave the coding to us! Send us your layered Photoshop mock-up and we will code the html for you.

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We have defined 6 primary steps in the web site design and development process. From gathering initial information, to the creation of your web site, and finally to maintenance to keep your web site up to date.

     1. Information Gathering
     2. Planning
     3. Design
     4. Development
     5. Testing and Delivery
     6. Maintenance

We've written a complete article on this, which outlines the
The 6 Phases of the Web Site Design and Development Process.

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You can view the progress of your web site by logging into our Client Studio. Here you will be able to view preliminary designs for your web site, offer feedback for revisions, give approval to begin development, etc.

Once the site is complete and we have your final approval, we move the web site from our client area to your web server - making the site viewable to the public.

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There's no exact answer to this, as the time will vary based on the complexity of the project, how quickly you respond to requests for feedback and approval of certain stages, as well as how large your web site is.

For the most part, however most standard web sites are completed within 4-6 weeks. Again, this depends on how large of a web site it is, as well as timely communication and feedback between both of us.

For additional information, we have written an article which highlights the Typical Web Site Design and Development Milestones.

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If you know exactly what you need, you can head straight over to our Services section to view our specific Web Site Design and Development Solutions. You can select from any of our pre-made packages, or you can pick your options a-la-carte.

If you're still not quite sure what would be best for you, please contact us - we would be happy to walk you through the process of determining your web site needs!

First, we'll ask you several questions to help determine your web site goals and needs, as part of the Information Gathering Phase . We will take this information to create a proposal for you, which will include several options for you to choose from. Included will be one or more site maps listing the specific pages we suggest for your web site. This is all part of the Planning Phase.

You can select any of our proposed web sites, or make your own combination of options.

Whether buying straight from our online store, or through a custom made proposal and invoice, we will send you our standard contract for services that you can sign and either fax or mail to us. This helps protect both of us to be sure everyone's best interests are taken care of.

We do require a 50% deposit for all design and development services. Final payment is due before transfer of files to your server. Other services, such as web hosting, domain registration, or maintenance plans are due in full at time of purchase.

Once your contract and initial payment are received, we also sign and send back a copy of the contract to you, for your records.

Then the fun stuff begins! This is where we begin work on the initial design concepts for your web site. As soon as these are ready, we will give you access to our Client Studio, where you will be able to view the progress of your web site as it is created.

For complete details on what you can expect from here on out, please read our two articles:

• The 6 Phases of the Web Site Design & Development Process
• Typical Web Site Design and Development Milestones

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We accept payments made with Visa, Master Card, American Express and Discover via PayPal (PayPal account optional, not required).

We also accept personal / business checks.

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Don't hesitate to contact us directly. We are always more than happy to answer your questions!

We look forward to hearing from you!

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