Frequently Asked Questions - iDesign Studios

Planning out your new web site can be a difficult task, but I’m here to walk you the the process, every step of the way.

To begin with, below are some of the questions I’m most often asked about. Have a question that isn’t listed below? Please feel free to contact me directly!

What is the best way to contact you?

For general inquiries, the best way to contact me is either by filling out the contact form or by emailing me at info@idesignstudios.com.

For project inquiries, I ask that you please fill out the quote request form. This form gives me a good idea of your needs so that I can prepare a detailed proposal for your review.

For your convenience, you may also call the phone number listed on the contact page. Please note, however, that it takes longer to respond to phone inquiries, than inquiries made via email or through this web site, as we need time to schedule the call.

How quickly will you get back to me?

To ensure the quickest response time, I ask that you contact me via email or through our contact and quote request forms.

Typical response time for electronic messages are usually by the same or next business day. Response time for phone messages can sometimes take as long as 2-3 business days, as we need time to schedule the call.

How soon can you get started on my project?

Project are typically booked 2-4 weeks in advance. You’ll want to keep this in mind for planning purposes so that we can get your project scheduled as soon as possible.

The process generally starts out with an inquiry through the quote request form, after which I put together a detailed proposal for you with several options to choose from. Once you receive the proposal, we can discuss it further in order to address any questions you may have, and to decide on the best plan of action for your site.

After deciding that we are a right fit for each other, a signed contract and 50% deposit secures your spot on the development schedule.

How long will it take to finish my web site?

There’s no exact answer to this, as the time will vary based on the complexity of the project, how quickly you respond to requests for feedback, as well as how large your web site is.

For the most part, however, most web sites are completed within 4-8 weeks. For additional information, please see the detailed article below, which outlines the individual milestone dates of a typical web site.

Typical Web Site Design and Development Milestones

How much does a web site cost?

There isn't a quick answer to this question, as there are so many variables involved...

For example - Do you need a static HTML web site, or a CMS (Content Management System) such as WordPress? Do you just need a custom WordPress theme, or do you need us to develop all of the interior pages, as well? Is this a 5 page site or a 50 page site?

There are too many unknowns without first having all of the details for your project. However, you can get an idea of starting rates on our services page.

Want to know exactly how much your site will cost? Request a detailed proposal.

What is your design process?

We have defined six primary steps in the web site design and development process. From gathering initial information, to the creation of your web site, and finally to maintenance to keep your web site up to date.

We’ve written a detailed article on this, which outlines each of the steps above.

The Six Phases of the Web Site Design and Development Process

Where can I view my web site in progress?

Once the preliminary design for your web site is complete, we will give you access to login to our Client Studio. Here you will be able to view the preliminary designs, offer feedback for revisions, give approval to begin development, etc.

Once we have your approval on the completed web site, as well as receive payment on the final balance, we move the web site from our client area to your web server – making the site "live" and viewable to the public.

Will my site work in different web browsers? What about mobile?

Yes! Although we favor Google Chrome for it’s strong support of web standards, we do test your web site in the latest versions of many of the most popular web browsers for optimum cross-browser compatibility.

We develop web sites primarily with Chrome, Firefox and Internet Explorer in mind, but check compatibility with Safari and Opera, as well.

Please note that we focus on the current web browser versions. In particular, when it comes to Internet Explorer, we test with the two most recent browser versions in mind. Due to it's lack of security features, and lack of compliance with current web standards, we have phased out support for outdated versions of IE.

What payment methods do you accept?

We accept payments made with Visa, Master Card, American Express and Discover via PayPal (PayPal account not required). We also accept personal / business checks.

A signed contract and 50% deposit secure your start date on our schedule. Final balance is due upon completion of the project, before transfer of files to your web server.

Have a question not listed here?

If so, please don’t hesitate to contact me directly. I am always more than happy to answer your questions, and look forward to hearing from you!